Decisions in the Workplace
Managing situations in the workplace is a topic of concern to most working adults. Whether it’s a difficult coworker, a challenging customer or client, or a demanding supervisor, everyone has faced difficult situations in the workplace.
Vita Education Services has developed unique programs to help employees and businesses work to resolve these issues, benefiting both the employees and the business as a whole.
Vita contracts with businesses to provide staff training using Vita’s DECISIONS model. This process helps individuals make sound choices using a logical five-step process. In addition to identifying the external facts of a situation, participants learn to identify other variables that influence decision making: feelings, thoughts, attitudes, self-images, habits, values and past experiences.
When applied to workplace situations, this process helps strengthen communication skills with the goal of increasing employee job performance, satisfaction and retention. Vita has designed customized programs for colleges, nonprofit agencies and business throughout Bucks County.
Literacy in the Workplace
The report of the National Commission on Adult Literacy in June 2008, Reach Higher, America, points out:
“Low literacy skills can have a profound negative impact on the workplace. Based on a National Adult Literacy Survey (NALS) study, a projected 51% of American adults have difficulties with everyday tasks that involve literacy. Experts estimate that low literacy costs the American economy $225 billion a year in lost productivity. Improved workplace literacy can increase employees’ efficiency, effectiveness, and productivity on the job. As a result, employers experience greater customer satisfaction and process improvement, a lower incident of accidents, reduced waste, and fewer errors.”
On site workplace education is an investment in the future. Businesses need employees at all levels who can read, write, solve problems, do basic math, and communicate effectively in English.
Vita staff provides consultation to companies:
- to assess company needs for training
- to evaluate employee skill levels
- to design customized curricula and instruction
- to deliver instruction
- to measure the effectiveness of the training.
For more information about our customized Workplace Programs, contact Linda Wolfson at lwolfson@vitaeducation.org
